Concordia Electric Cooperative, Inc. operates under the Seven Principles of Cooperatives:
Not only does the Co-op operate by these seven principles it also has to operate under the rules and regulations of parish ordinances and the Louisiana Public Service Commission. All of Concordia Electric's policies dealing with consumer charges are on file with the LPSC. Below are some of the charges and explanations that deal with consumer service charges.
Realizing that there is additional expense to this Cooperative for those Consumers who:
Therefore, these Consumers should pay service charge to help defray these expenses attributable only to these Consumers.
A normal service charge shall be applicable to each Connect Order establishing a Consumer's electric power and energy account as follows:
$25.00
If overtime required: $50.00
$50.00
If overtime required: $85.00
* If security light is connected at same time of meter there is only one service charge. If additional trip is necessary there is a $25.00 service charge.
A service charge of twenty five dollars ($25.00) shall be charged for each service call made when it is determined that the cause for the call is in the Consumer's equipment and is not the fault of the Cooperative's lines, transformers, metering, or any other related items. The Consumer's equipment is anything on the Consumer's side of the point of delivery beyond meter.
In the event payment has not been received, or approved arrangements made by the disconnect date and employees of the Cooperative shall be sent to the Consumer's service location for the purpose of collecting the applicable amount due, or disconnecting the service. A fifty dollar ($50.00) Non-payment Collection Charge shall be applied to the Consumer's account for each trip made for the purpose of collecting and/or disconnecting the service.
To avoid this charge: Make sure your bill is paid prior to the date of non-payment and call in your payment information any time after the 20th. If you have not called with payment information and a serviceman comes to your location you will still be billed the service charge.
The gross amount shown on the Disconnect Notice plus the Non-Payment Collection Charge plus the Normal Service Charge.
The total amount due including the final bill plus the Non-Payment collection charge plus the normal service charge and an amount sufficient to bring their Meter Deposit Balance to a total as required by Board Policy Tariff No. C-10.
Consumer checks returned by banks for Insufficient Funds, Accounts Closed, or No Account, etc. shall cause such Consumer's account to be charged Twenty Dollars ($20.00)
Louisiana Law – 14:67.6 – states that stealing electricity is a criminal offense and makes provisions for fines and/or imprisonment. Stealing electricity is stealing from all the honest Consumers. Therefore, those caught stealing electricity should be charged for this Cooperative's losses and expenses, and, prosecuted to the maximum extent allowed by law.
In addition to paying cut seal fine, $50.00 for each seal cut and meter tampering fee, $50.00, there are other expenses that are billed to the location caught stealing electricity.
An estimated cost of 8.5 cents per kilowatt hour (kWh) was used on the chart to show the average cost of selected electric appliances. Electricity usage is based on estimated totals compiled by the Louisiana Cooperative Extension Service and the Electrical Energy Association.
Meter Deposits are based on your credit history with Concordia Electric Cooperative, Inc., if you are connecting a residential meter. If you are connecting a commercial meter it is also based on the prior usage at the location.
For more information: Call our office at 318-339-7969 or 1-800-617-6282 (within 318 area code)
If you have questions about these or any other charges that you may be billed please contact our office for an explanation.